REFUND POLICY – WALLARTQUEENYYY.COM

Last Updated: January 2026

Thank you for shopping at WallArtQueenyyy.com.
Because we sell digital products, all purchases are final and non-refundable. This Refund Policy explains the terms that apply to all transactions made on our website.

1. Digital Products – No Refunds

All items sold on this website are digital downloads, not physical goods.
Once a file has been purchased and delivered, it cannot be returned.

Therefore:

✅ No refunds
✅ No exchanges
✅ No order cancellations
✅ No credits or replacements

This applies under all circumstances, including but not limited to:

Accidental purchase
Changed mind
Incorrect file size ordered
Incompatible device or software
Download not used
Customer misunderstanding of “digital product”

If the file has been downloaded or accessed, the sale is considered final.

2. Duplicate Purchases

If you accidentally purchased the same product more than once, contact us immediately at:
📧 wallartqueenyyy21@gmail.com

We may, at our discretion, offer store credit, but refunds are not guaranteed.

Proof of duplicate purchase is required.

3. Download Issues

If you experience technical issues such as:

Download link not working
File corrupted
Wrong file provided by mistake

We will re-send the correct file at no cost.

Replacements do not count as refunds.

4. Unauthorized Transactions / Fraud

We strictly follow anti-fraud procedures.

We do not issue refunds for:

Unauthorized purchases made by family members
Purchases made with saved payment details
Purchases made by children using a parent’s device
Disputes filed without contacting us first

Suspicious activity will result in:

Immediate account suspension
Order review
Blacklisting of payment method and IP

5. Chargebacks & Disputes

Filing false chargebacks or disputes is considered fraudulent behavior.

If a customer opens a dispute for a valid digital delivery, we will provide:

Delivery proof
IP logs
Download confirmation
Purchase records

Fraudulent disputes may result in:

Permanent account ban
Reporting to relevant authorities
Legal pursuit if necessary

We take digital theft and false refunds seriously.

6. When Refunds MAY Be Considered

Refunds are only considered in rare, exceptional cases:

Duplicate purchase of identical files
File not received due to system error
File delivered is completely different from the listing

Requests must be submitted within 7 days of purchase and reviewed individually.

Refund approval is not guaranteed.

7. Contact Information

For all refund-related inquiries, contact us at:

📧 Email: wallartqueenyyy21@gmail.com
🌐 Website: https://wallartqueenyyy.com

We aim to respond within 24–48 hours.

8. Acceptance of This Policy

By purchasing from WallArtQueenyyy.com, you acknowledge that you have read, understood, and agreed to this No Refund Policy.